I've ordered two exrernal HDD before Christmas to take them overseas, after 5 days send them email to follow that up and realised they didn't do anything about my order then I asked to cancel the order, but they said its been processed and then they couldn't cancel it, but after receiving I can send them back and get refund. It took around 25 days to come to my house then after coming back from overseas I send an email and asked for refund and they said because they are electronic devices they couldn't do that and then offered me a 15 percent refund.I haven't had such experience with any of online shopping before.
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