Got two separate letters in the mail from them claiming the exact opposite decisions about a dental procedure that is already scheduled. Both dated the exact same day, one claiming I'm covered entirely though 6/13/26 for everything I have scheduled Is approved, and one saying I'm denied for all of the same procedures. With no explanation besides two conflicting pieces of mail received during the holidays and no way to contact them until the weekdays start. Not a great look for a third party insurance company that isn't even in my state and has not responded at all to my inquisition. Would love a resolution but it remains to be seen. DO NOT GO THROUGH DENTAQUEST
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