Ive never received an insurance card, Ive never been able to reach a person or access member portal, and I still cannot locate an actual dentist who accepts the insurance. I did reach someone else (helping me with medical insurance) who provided me some contact information for providers, which it turns out no longer practice or they arent actually accepting this insurance. I have found that the providers that do only accept through certain limited availability clinics and are unreachable. I reached out to one today (the only one I hadn't contacted) and was told despite the website information they're not available for general dentistry. This insurance is being paid to do absolutely nothing as far as I can tell because its so inaccessible and useless for the average person. If I needed orthodontics, maybe I could've found a single provider. Unfortunately, I simply need a dentist. I have also emailed dentaquest, and was directed back to every other method of contact that had failed multiple times. I do not recommend this insurance at all. Unfortunately, there's really nothing ive been able to do about it. This insurance provides nothing. No customer support. No functioning tools. No providers for dental. Essentially, its just like not having any insurance except dentists flat out refuse to schedule you and tell you to, "get different insurance".
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