dents.co.uk

2.4
2.4 Based on 57 reviews

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Kimble R.
Beware of online orders

Ordered a new pair of gloves from Dents and they arrived in a reasonable amount of time. However, despite me following their sizing guide during their order the gloves turned out to be way too large for my hand. I tried to make it work and wore them for like 10 to 15 minutes to see if I could get used to them but to no avail, decided to return them and order the smaller size.To my incredible shock I was told I could not return them because the gloves were visibly worn. So according to customer support themselves they are selling a product that get wrecked with 10 minutes usage. Would recommend that you stay away from them unless you can visit a physical location and try what you wish to purchase - even then, think if these business practices is what you want to support. EDIT (December 6th): I have raised my review to 3 stars as the issue has been resolved by Dents. The gloves themselves are great but sadly I cannot give a rating that reflects that fully since if you have any issue you cannot rely on normal customer service.

3
Date of experience: Nov 22, 2024

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