Diabolical service - which online company in this day & age only operate 9-5 Monday / Friday? I specifically requested next day delivery for an additional fee, only to discover DHL do not deliver weekends. Why not use Royal Mail or any other courier who delivers 7 days week? When I emailed Dents to ask why I had to wait until Monday I received an Auto email saying their office hours were 9-5pm, despite the fact it was 4pm. I subsequently spoke to someone on the phone who was not sympathetic and suggested I send them back for a full refund if I was not happy. The fact that the item is missing for a special occasion is upsetting & mind boggling. I recommend using Amazon or any other online retailer who delivers next day & offers you a choice of couriers. At their prices they should send all items next day as standard.
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