Ordered a couple of pair of gloves before Christmas and one of the gift boxes didn't arrive.Wasn't thrilled and just sending out another box wasn't suitable for my situation.It did take some doing and I had to very clearly express my dissatisfaction and raise a complaint but have to credit Dents as they did go above and beyond to resolve this.I returned my original purchases and all costs were refunded. I was also offered a discount code, which I used to treat myself to a pair of fur lined leather gloves.The gloves were outstanding (and came with the gift box this time!) and I was very happy to leave a 5 star review after the effort made to resolve my complaint.
Claim your business profile now and gain access to all features and respond to customer reviews.
