dents.co.uk

2.4
2.4 Based on 57 reviews

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Romilda Coleman
Cheaply made, shoddy products. What a disappointment!

I purchased camel cashmere gloves with a suede palmed-lining. Sounds luxurious, doesn't it? Unfortunately, this company produces nothing resembling what is featured on line. I got a cheaply made, shoddy knockoff of a cashmere/suede glove, that I would expect to find at a discount dollar store. This has pretty much been a disaster from the moment I ordered. They charged me in the wrong currency. Took a fair bit of communication to get that straight. To be fair, they issued a refund for the shipping. Then the gloves arrived, looking absolutely nothing like the gorgeous gloves featured and pictured on their site. The color, camel, was in fact a very light and unseemly beige; the suede lining, cheap and thin. I am a connoisseur of design and fashion. These do not measure up to even what the cheapest of stores would put out. I reached out to customer service. Sarah told me that in fact they had sent me the right gloves, and perhaps there was an issue with the resolution on my computer. Five different devices show exactly the same thing: I did not get the gloves I ordered! I am attaching pictures so you can see for yourself. They're now telling me to return the gloves, refusing to pay for return shipping back to London.

1
Date of experience: Nov 16, 2022

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