depop.com

3.8
3.8 Based on 120 reviews

Depop is the shopping community where the world’s creatives come to buy, sell, discover, and explore the most inspiring and unique things....

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Brenda Rodriguez
having to pay a fee on top of that if…

having to pay a fee on top of that if you have to return something, you also have to pay for the shipping fee they will return but when? Then they allow sellers to reply to reviews. So that they can cover their mistakes! How will anyone know the truth if they allow the seller to reply and make it seem as if the buyer is at fault? I had an issue with an order I paid for it was supposed to be delivered the same day I go to look for it tracking is a mess. It’s not there. I had to personally reach out to the seller and ask her about my order which she did get back to me stating she didn’t know she didn’t ship it. asking if I wanted a refund I then said no I just want what I paid for reason being I had a feeling that the refund would take just as long as getting what I paid for. when I received the item it was broken. I inbox her again. She took about a day or two to get back to me she stated that I can make a claim I make a claim now when you make these claims you have to send photos I sent photos very clear photos of how the shoe was broken. It was actually cracked. when she replied to my honest review, which was just stating how difficult it was, she made it seem as she was so pleasant and she just made a mistake and she didn’t know if I might’ve scamed and swapped the shoes out mind you she saw the photos when I filed the claim. They are her shoes. They’re the same shoes that she posted on the website. I do not enjoy leaving an honest review and getting told that I’m basically a thief. Slandering my name over a mistake that was her fault not mine!!! And now I won’t get my refund till she receives the shoes. That’s like another week so I’ve paid for something almost 3 weeks ago and won’t see my money till I don’t even know when. Bad business!!! From seller and website. Alexandria Lindsay Sellers @whimv sellers info. Only reason I even bought the shoes is because they don’t no longer make them anymore.

1
Date of experience: Nov 06, 2025

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Business Details

  • Depop is the shopping community where the world’s creatives come to buy, sell, discover, and explore the most inspiring and unique things.

  • email support@depop.com
  • language https://depop.com

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