My Depop account was suspended without any valid reason. I asked several times for a specific explanation, but customer service only replied with generic references to their policies and “security reasons,” without telling me what exactly I did wrong.I am certain this was a mistake, as I did not violate any rules. From reading other reviews, it seems that many users have had similar experiences.What disappoints me most is the impersonal and copy-paste tone of Depop’s support. It feels automated and dismissive rather than helpful. The lack of transparency and refusal to provide a real explanation makes the whole process very frustrating.I want others to be aware of how Depop handles account suspensions and customer support. A platform that blocks accounts without specific justification and responds with templates instead of real answers does not inspire confidence. I sincerely hope Depop improves its communication and support processes.
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