Review Time
Recently took advantage of the special of 100 images for $80, great value, but I realize the new 100 purchased have to be redeemed in one year but I have another package of lifetime images and nowhere have I found how to use the limited timeframe ones instead of the lifetime ones. This could mean needing to use up my lifetime package before I even touch the new ones. I will need to check with customer service. I hope I'm wrong. If I am, then 5 stars would be my rating.
I had an issue with my credit card because I couldn't delete an old phone number and update my infos. Following this, I had a chat with Mila and she suggested me other payment alternative and... a 20% discount. It may sounds ridiculous but I believe that the details are important: it stopped me from looking elsewhere! Mila helped me and saved the whole process by keeping me as a client.
I purchased the plan and download app from the email you sent after purchasing. But the app said I don’t have any plan and keep asking me to buy plan.I have no idea how to proceed with my license, no explanation anywhere.Very frustrating at the moment.
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