I purchased a hair removal device three months ago. It started smoking after I plugged it in and sparked. I discovered that this item is only $11 wholesale, yet I paid $139. Customer service is non-existent. I contacted them the same day I received it, sent pictures and a video, and paid to return it. They promised a refund within 15 days, which I never received. They seem to have blocked my email, and I’m now trying to work with my bank to file a claim.
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