Good morning I received my parcel on 22/11/25, and unfortunately, the posters were damaged. The box was in poor condition and had been taped up by the courier. It was also slightly damp. Upon opening, I found the posters and paper crumpled. I attempted to report this issue using the customer service template twice, but I encountered errors. I took pictures to document the state of my delivery. To fix the crumpled posters, I had to weigh them down and use a warm iron, which was not something I expected after making a new purchase. It would have been better if they were placed in a bag for protection. I understand the importance of being environmentally friendly, but these items need to be safeguarded during delivery. I am quite disappointed and reconsidering purchasing additional family posters. There were no options to include photos with the review either.
Claim your business profile now and gain access to all features and respond to customer reviews.
Featured artists, Famous painters, Abstract Art, Art Prints, Curated Gallery walls, Posters, Prints and Canvas for your home. Find the right art for your home. 4/5 stars from more than 30,000 verified reviews in the UK.
