They say their measurements are in centimeters and that’s why they “round up”. So be cautious what size frame you buy. My frame literally states it is 12x16in and then when I got it it was 11.6in or something like that. And they have customers pay for returns. They responded that they are “European and use centimeters.” Well then don’t list it in inches. List it in centimeters. Somehow they figured out the calculation to inches on the actual product, but not on the website. The product itself is cheaper than I expected too.
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Als onze klanten blij en tevreden zijn, dan zijn wij dat ook!
