Review Time
Very poor.
I purchased a canvas with from this company. I of course understand that with buying online you may expect slight differences with the in person product to that of the website pictured product, however the item I received was completely different.
The canvas was pictured to be brown with a very small hint of soft green in certain places. When it arrived the whole image was predominantly green and not a soft green but a seemingly lime green which looked even worse mid day.
I sent this information to the customer care team along with pictures of the item. Unfortunately, they did not assist with my query and they still made me pay the delivery fee which is not acceptable considering the item is significantly different to what was expected.
I was of course happy to return the item however the fact they still made me pay the return fee is very very poor.
If you want to avoid disappointment do not shop here. Customer care team do not help either.
Very poor. I purchased a canvas with from this company. I of course understand that with buying online you may expect slight differences with the in person product to that of the website pictured product, however the item I received was completely different. The canvas was pictured to be brown with a very small hint of soft green in certain places. When it arrived the whole image was predominantly green and not a soft green but a seemingly lime green which looked even worse mid day. I sent this information to the customer care team along with pictures of the item. Unfortunately, they did not assist with my query and they still made me pay the delivery fee which is not acceptable considering the item is significantly different to what was expected. I was of course happy to return the item however the fact they still made me pay the return fee is very very poor. If you want to avoid disappointment do not shop here. Customer care team do not help either.
I’m honestly so happy with my experience with Desenio. The quality of the prints exceeded my expectations — the paper feels premium and the colors are beautiful, crisp, and true to the photos online. Once I put them up, they completely transformed my space and made it feel more finished, cozy, and personal.What I love most about Desenio is the variety. There truly is something for every home, every style, and every color palette. Whether you like minimal, modern, cozy, bold, or artistic designs, you can easily find pieces that fit your taste. I had so much fun browsing and curating prints that really reflect my personality.The artwork looks amazing in my place and I constantly get compliments on it. It’s such an easy way to refresh a room and make it feel special without overdoing it. Overall, a great shopping experience, beautiful designs, and excellent quality — I’ll definitely be ordering again and recommending Desenio to friends.
They say their measurements are in centimeters and that’s why they “round up”. So be cautious what size frame you buy. My frame literally states it is 12x16in and then when I got it it was 11.6in or something like that. And they have customers pay for returns. They responded that they are “European and use centimeters.” Well then don’t list it in inches. List it in centimeters. Somehow they figured out the calculation to inches on the actual product, but not on the website. The product itself is cheaper than I expected too.
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