My card was closed in November (the date is an estimate since I can't recall the exact day) even though I was on autopay, and now I'm unable to make payments. The letter I received indicated it was due to the discontinuation of my card type. I attempted to make payments (I was on autopay until the closure) and when I couldn't access the app, I reached out via email but received no response. I tried to pay again this month, assuming the app had issues, only to discover their website is also completely unavailable. My card is no longer listed on my credit report, which raises concerns about what the company is doing. How can I continue making payments if they 1, ignore emails, 2, have an inaccessible app, and 3, their website is entirely down? They have my address, as shown in the letter from November (I believe it was November), so why aren't they sending bills or payment options by mail? I still use checks and could easily send payments that way. This situation is extremely unprofessional, and I am starting to believe the rumors that the company is a scam, even though I had no issues before they decided to close my card. How am I supposed to make payments? This is outrageous.
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Deserve offers fair credit card options to students. No credit history or deposit required, and no parent cosign needed. If you are an International student or newcomer to the US, you don't need an SSN to be approved.
