Update: the files made available immediately were never opened or used as I explained. Also, your customer service person confirmed that the card I had designed and thought I ordered a print of already had my logo and website address on it and it linked to my websit3e which made my point that I obviously wouldn’t have ordered something I already had.Again, not intuitive check out and don’t count on friendly customer service. Vista Print business cards also had more design tools!___________________Original post:Designed a business card online and ordered a print of 500 for my new non-profit organization.I went to check on the delivery date of my business cards 2 days later and was informed I had been charged for a Design.com pro package and not for a business card print. I informed them the check out process was not intuitive and stated there was an error in the charge.They said NO and that they could refund only a portion of the charge. Very disappointed and designed a better business card at VistaPrint and ordered from them. Incidentally, the package that was ordered in error was for a website and logo design and I informed design.com that clearly I was not looking for that as I already have a website and a cool logo which both were included in the business card I had designed on their site and attempted to order a print run on.
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