Wish there was an option to give 0 stars!Got my interiors done by DC, Mount Road, Chennai. Spent more than 20L.There are numerous issues, all from the architect, execution and Project Mgmt side.Comms: Pathetic. Need to follow up for even the smallest of updates.Management: They charge you a hefty amount for PROJECT MANAGEMENT. In the end, you need to do all the coordination and management.Quality: Very poor. Alignment wasn't proper. shaky drawers. detachable shelves had issues, re-order of faulty parts resulted in more faulty parts being delivered. They also said that they do the QC BEFORE THE INSTALLATION. Quite unbelievable considering the real check of quality can be done only after installation.Escalation: No one responds until you escalate. Even then they don't learn their lessons and WAIT for things to explode again. Their city operations head is the most uncouth and pathetic manager I have seen in any organization.
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