The website seemed very professional and well-crafted, which made me feel secure in my purchase. I ordered a lovely floor lamp that was around 20% cheaper than other places. However, I never got an order confirmation email, which raised my concerns. After conducting some online research, I found negative reviews and realized I should have checked them before ordering. The company only provides email support. I reached out to them to cancel the order, and they did reply, confirming the cancellation and stating that a refund would be processed within 7–14 days. Yet, over three months have passed, and I still haven't received the refund. My follow-up emails have gone unanswered. This service feels like a complete scam.
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