My first order was never processed after ten days. I contacted customer support and received a generic email saying: Hi first name, we will get back to you soon. (Such a lack of professionalism; the company doesn't even ensure its customer support systems function properly to recognize the name of the customer contacting them.) After two days, I received an email stating my order was canceled without any prior notification at all! All without ever receiving a response. Fast forward, I made another order the following month, and it took twelve days to get processed (only after I sent an email, which was never answered). Shipping time was four days, totaling sixteen days, contrary to what they state on their website. Now the best part? The return label included with the order says: PRINTING ERROR, CONTACT YOUR ADMINISTRATOR FOR HELP, instead of their address for returns. I have NEVER encountered this level of incompetence from a company that doesn’t sell cheap clothes. What has happened to you? Everything seems to be falling apart. I used to make many orders years ago, and everything was perfect! PLEASE DO NOT ORDER FROM THIS COMPANY.
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Desigual nació en 1984 con el diseño de una chaqueta que hoy se considera uno de los primeros productos upcycling del sector de la moda. Por aquella época la cineasta Isabel Coixet sopló una palabra, “Desigual”, y la acompañó del slogan “no es lo mismo”. Somos una marca que se transforma y adapta a los nuevos hábitos de consumo, tendencias y a un modelo omnicanal con el que conectamos con nuestros consumidores estén donde estén y cuando lo necesiten. Una evolución con la que queremos continuar ofreciendo una experiencia diferencial a todas aquellas personas que conectan con nuestra marca. "Life is awesome" es nuestro motto y el mensaje más revelador y sincero que podemos lanzar. El optimismo, la diferencia y la alegría de vivir son y serán siempre las razones por las que existimos.
Compra en Desigual moda para mujer, hombre y niños. ❤ ¡Descuento del -10% en tu primera compra!See more
