This has to be one of the most unsatisfactory return and exchange policies I've ever faced. I received an under desk PC mount as a gift, purchased in late November. Since I already own the same item, I wanted to exchange it for something else. Unfortunately, it was outside the '7 day' return window. It's ridiculous to lack flexibility during the peak shopping season. The product itself is fine, but I must give 1 star due to the policy and inadequate customer support.
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