Stephen did very quick and excellent communication in sorting the Ranger Raptor in 48h. Excellent services at sales that turned bad once I drove off.
Absolutely not happy about it that you guys dont authorise when the garage local ford dealer could never get hold of service team and I authorise the work following the email protocol and now warranty cant be claimed. Why provide the warranty when you dont wanna give. Absolutely frustrating. And I am making an official ford complain.
Following issues followed after being drove home 300 odd miles from dealership. Its been in the dealership at ford for 17 days.
Wet belt overdue (about to snap)
4 discs
Service
Tailight out
Number lights out
Tailgate wont open
Green lines on the sync screeny
Glove box stays half open
I dont know how you guys (Desmond) passed the MOT.
Nothing personal against the sales personnel, but the way communication and this was treated after we did the official way.
I dont deserve to be treated like this. It was a gift for my wife as her first pickup. Lost the essense of this
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