I tried to pay for my flight reservation through the website, but it was impossible to complete the transaction. The payment page was not functioning and did not allow me to finalize the purchase despite several attempts.I contacted customer service via WhatsApp. The representative informed me that he could not fix the website issue and could not help me complete the payment. When I asked to cancel the reservation, he said he was unable to do that as well.Instead of resolving the issue, he offered to create a new reservation at a higher price. I declined, and he abruptly closed the conversation. His attitude was dismissive and unprofessional.
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