The customer service is unhelpful, curt, and scolding. Although the bank promotes English language support, this is misleading as many services can only be accessed through departments that do not offer English. I strongly advise against choosing this bank if your German skills are limited.
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Willkommen bei der Deutschen Bank. Wenn Sie mit unseren Produkten und unserem Service zufrieden waren, freuen wir uns über Ihre positive Bewertung. Waren Sie es nicht, nehmen wir Ihre Hinweise zum Anlass, besser zu werden.
