I called multiple times, waiting 20-30 minutes on hold. I would say hello, and they would respond with 'hello?' before hanging up. They consistently disconnected calls, even while I was on hold. The representatives were very serious, refused to provide their names, and offered no case numbers or information. The management of customer service for this bank is the worst I've encountered. They should consider a different service provider for customer support.
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Willkommen bei der Deutschen Bank. Wenn Sie mit unseren Produkten und unserem Service zufrieden waren, freuen wir uns über Ihre positive Bewertung. Waren Sie es nicht, nehmen wir Ihre Hinweise zum Anlass, besser zu werden.
