One of two international parcels sent from a location in Germany to Serbia on 10 October only arrived on 20 January. The package was opened by the postal service for security reasons and repackaged. According to the customs declaration, it was supposed to contain food and gifts, but many items were missing upon delivery. The original weight of the parcel was 4.9 kg, while the delivered package weighed around 2 kg. No notification was given to the recipient about the parcel being held at the post office. The other parcel from the same shipment is still unaccounted for. The experience was marked by slow delivery, missing contents after inspection, and a lack of transparency.
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