Review Time
One of two international parcels sent from a location in Germany to Serbia on 10 October only arrived on 20 January. The package was opened by the postal service for security reasons and repackaged. According to the customs declaration, it was supposed to contain food and gifts, but many items were missing upon delivery. The original weight of the parcel was 4.9 kg, while the delivered package weighed around 2 kg. No notification was given to the recipient about the parcel being held at the post office. The other parcel from the same shipment is still unaccounted for. The experience was marked by slow delivery, missing contents after inspection, and a lack of transparency.
One of two international parcels sent from a location in Germany to a destination in Serbia on 10 October arrived only on 20 January. The package was opened for security reasons and repackaged by the postal service. According to the customs declaration, it contained food and gifts. However, many items were missing upon delivery. The original weight of the parcel was 4.9 kg, while the delivered package weighed approximately 2 kg. No prior notification was provided to the recipient that the parcel was awaiting collection at the post office. The second parcel from the same shipment remains missing. The experience was characterized by extremely slow delivery, missing contents after security inspection, and a lack of transparency.
I sent my package from a city in Germany on September 23, 2025, and now it is January 16, 2026, with no progress in locating it. As an American living in the US, I mailed some clothes after my trip to lighten my suitcase. I paid $100 for shipping. My friend in Germany has made several calls and received assistance from the local postal service, but nothing has improved. The service has been extremely poor.
If you value your time and money, steer clear of any shipping route that goes through a major city in Germany. My parcel has been stuck indefinitely at customs with no communication or accountability. The service is incredibly inefficient and creates significant delays for international shipping. I strongly recommend avoiding this route altogether.
Absolutely terrible service. I am trying to file a formal complaint about an employee, but it has proven impossible. The complaint form on the website doesn't work, the email addresses I found are inactive, and the chatbot is unhelpful. How can someone raise a serious issue with a company that seems indifferent?
Claim your business profile now and gain access to all features and respond to customer reviews.
Die Deutsche Post im Internet: Porto berechnen, Online Porto drucken, Filialen und Briefkästen finden, Briefmarken und Postprodukte im Online-Shop, Innovative Leistungen, Kundenservice.
kibopay.com
regus.com
thegenuineleather.com
datacaptive.com
govx.com
mixam.com.au
jarsking.com
parcelmonkey.co.uk
www.papertube.co
sagarsangamsahu.com