Having previously bought many items from this company, my latest experience was frustrating. I ordered three items, and one had a noticeable mark on the sleeve. Priced at $16.99, I expected a refund, but they only offered a $3.00 credit, which is unreasonable. Additionally, I ordered a dress that didn't fit well, and they only allow exchanges for size changes at a cost of $16.00. I will not shop with this company again, as their customer service is unacceptable.
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