Extremely disappointed with DEWALT customer service. I received a brand-new piece of equipment that was already broken out of the box. Instead of standing behind their product, customer service was absolutely no help and tried to push the cost back on me by telling me I would need to purchase replacement parts myself.This was a manufacturing or quality control issue, yet DEWALT refused to take responsibility or offer a proper resolution. For a brand that markets itself as professional-grade, this level of support is unacceptable. I expected much better.
Claim your business profile now and gain access to all features and respond to customer reviews.
DeWalt is an American worldwide brand of power tools and hand tools for the construction, manufacturing and woodworking industries.
