I want to express my deep dissatisfaction regarding the handling of my recent furniture order and the poor service from the customer support team. I ordered a recliner with a promised delivery before Christmas, which was rescheduled multiple times. When I inquired, I was informed that my order was deprioritized for larger customer orders, which is unprofessional. Furthermore, the refund timeline was inconsistent, which raises concerns about the support team's coordination. Although the local branch's service was satisfactory, the overall experience has been very poor. I seek an immediate explanation for the delays and the rationale provided by the representative.
Claim your business profile now and gain access to all features and respond to customer reviews.
