So ive been having ongoing problems with dfs im severely disabled I paid cash instore 2 weeks ago for power recliners to suit my needs £1677.00 I got rid of my furniture after they confirmed delivery that delivery didn't turn up customer services from both delivery company and dfs was well below par admitted by themselves, they couldn't give a date for delivery because of stock delays my issue is if you have no stock of said items why take my money last week I was told I could have refund manager would send me link so I could input my bank details (even though they should be giving me cash has that's how I paid) this email has not been forthcoming so im struggling to get my money back i can't buy else where has i can't afford to and I will be lucky to get furniture this side of Christmas im upset and heartbroken all rolled into 1, I contacted them yesterday they said 21 days before it can be processed ( even though was told 7 to 10 days by manager and the CEO said they would issue it quicker ) today I contacted them 3 days before they will contact me so enough is enough will contact Solicitor today, I'v emailed CEO 4 times about all of this no 1 cares! If I could give this company 0 I would so let down sat in my bed till they decide to pay up!
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DFS in the Republic of Ireland.
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Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.ieSee more
