We initially encountered a few issues with our sofa—a slight fault, damage during delivery and the need to return a footstool—so things didn’t get off to a great start. However, after some back-and-forth with various departments, I eventually got in touch with Steve Whitehead. He truly understood the challenges I was facing, and after some thoughtful consideration, we were able to reach a fair and amicable resolution.Steve is a real asset to the company, and thanks to his help, I now have a beautiful sofa and feel that the issues were handled fairly. I’m happy to say I’m now a satisfied customer of DFS.
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DFS in the Republic of Ireland.
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https://uk.trustpilot.com/review/www.dfs.co.uk
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.ieSee more
