Ordered a dwell table chairs in July. Came damaged, agreed to send another, delivery long and not accommodating, if you want a Saturday you will be waiting months, or taking a day off work. Second table came, damaged again, sent a technician out this time, he agreed it was damaged, delaying things even more, agreed to another one being sent, again waiting weeks for Saturday. Third table came, damaged again! By this time I had, had enough. Wanted it sent back with a full refund, in the mean time the boxing from each table was piling up, wincanton refused to take it back with the tables. Customer service was shocking all the way through! Waited weeks again for the table and chairs to be collected, then to top it off, they argued with me about retuning it, stating that this didn’t come as a set and was sold separately, luckily I had my receipt, to prove it did come as a set, but still delaying things massively. I will never go to DFS again! This company needs shutting down! Just to add as well, DFS wouldn’t even help build the table.
Claim your business profile now and gain access to all features and respond to customer reviews.
DFS in the Republic of Ireland.
For UK based reviews please visit:
https://uk.trustpilot.com/review/www.dfs.co.uk
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.ieSee more