Delivery date was today 30th November . I received two texts telling me to ring 01884849077 as needed to speak to me about my delivery. I tried the number but was told it didn’t exist ??? Rang DFS customer service spoke to someone who left me hanging whilst he found out what was happening. Came back with explanation that apparently the courier company had not turned up at the warehouse . He didn’t know why the telephone number didn’t work and assured me that someone from the warehouse would ring me very quickly as in his words “they are very good “ . I had to ring the customer service again and the guy said his colleague shouldn’t have told me they would ring so soon . Just sometime today . So I’m sitting here with no furniture to sit on not knowing what’s going on . I have family coming today and I have nothing for them to sit on and I’m fuming . I have waited since 4 October for this sofa to be made and got regular updates until now . They have had full payment so I will be making a complaint for compensation if they can’t deliver my sofa PDQ
Claim your business profile now and gain access to all features and respond to customer reviews.
DFS in the Republic of Ireland.
For UK based reviews please visit:
https://uk.trustpilot.com/review/www.dfs.co.uk
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.ieSee more
