dh-gate.com

1.5
1.5 Based on 254 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Kim Hughes
No Dress / Payment made

DH Gate.com
I ordered a Rihanna red carpet dress (red in color) on Feb. 27,20015,
funds were taken out on March 3, 2015 (4 days later). I continually received e-mail from Dh Gate saying the order needs to be paid by March 3, 2015. Ignored it knowing it was a mistake. DH Gate floods my e-mail with sale items. Two(2) weeks later I received notification stating my order will be mailed within 48hrs.
I have been sending messages, no response. I checked my spam box, there was 6 notifications send on March 10 " Your order has been canceled for nonpayment", all with different order numbers, one was my order number 1571562494.
This is my confirmation:
Your payment has been made!
Order No. : 1571562494
You have paid : US $ 85.22
I know I'm dealing with China but not sure if this company is legit.
Still hopping this is a mistake and I receive the dress before March 28, 2015. If not this will be disappointing to my daughter (prom dress).

1
Date of experience: Mar 12, 2015

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More