dhl-usa.com

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1 Based on 121 reviews

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B L VanDevender
DHL-USA couldn’t be worse even if they tried

DHL-USA continues to be the very worst! They consistently foul up our deliveries from our German and Austrian suppliers. If they were intentionally trying to perform so poorly, they couldn’t actually do worse. Today we received a doortag notice of a missed delivery, offering some options on how to manage delivery, offering to forego signatures, or for us to pickup at a DHL office, etc. But, no waybill# or any reference info. DHL-USA does nothing that we could imagine thanking them for. If they shipped for free, it would still be too expensive.

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Date of experience: Dec 21, 2025

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