Clearly DHL doesn’t bother reading these reviews because it appears they are universally hated. Even their employees don’t like them. DHL website is extremely difficult, leading you down blind alleys when you try and get to customer service. I was just trying to arrange a delivery and found it very difficult. I’m still in a do loop waiting for a call back, which I only got because there was a user blog recommendation on how to get around DHL’s phone prompts. I would never recommend this service to anyone, although they seem to have a lock on international deliveries. I am trying to get a table delivered from Morocco.As a follow up: I got around the phone prompts but was put into a cue for a call back between 2 and 4pm. At 2:00 I started getting automated phones calls (six times) which when answered went dead immediately. Then around 3:30 today I got an alert from my Ring Camera alerting me (I was not home) to someone at my front door…a DHL delivery truck. Fortunately, I was able to speak to the driver through the Ring Camera and told him to leave the huge box on the front steps of the house. If I had not been alerted, the driver would have left and I still would not have been able to contact DHL. DHL is clearly not interested in customer service, or at least at it relates to the recipients.`
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