I've had a series of disappointing experiences lately. Initially, I ordered a high chair from a well-known retailer, but it was lost by the delivery service. Today, three parcels were delivered, but only one belonged to me. They were left outside my gates on a busy road in heavy rain. I received no notification about the delivery. When I discovered them, they were drenched, and the parcel at the bottom was soaked and had collapsed. I found the proof of delivery on the delivery service's website, which claimed the parcels were signed for by someone named Rosie. No one rang my doorbell, and no one called; Rosie is the resident of my house. It seems the courier merely glanced at the name on the parcel and falsely reported that they had been signed for. This is utterly unacceptable.
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