This service used to be good, but my last two experiences have been completely unreliable. I redirected a delivery to a service point, but the driver tried to deliver outside of their hours multiple times. The second package was lost, and I was only informed after contacting support. It was supposedly out for delivery, but tracking said delivery was attempted when I was home all day. I’m still waiting for my essentials, and their support has been unresponsive. This company has really gone downhill.
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