If possible, steer clear of DHL Serbia. It will save you from the worst customs procedures, inadequate customer service, and the stress and financial loss caused by their incompetence. This was the worst customer service experience I've ever encountered. A relative sent me harmless supplements from another country for health reasons, but what should have taken one day turned into 15 due to their awful customs process. They kept asking for documents I didn’t have since it was a gift. After submitting everything they requested, they still claimed it was insufficient. I was told everything was fine, only to be informed later that they couldn’t complete the process and would return the package. I waited two days to call because of the weekend; when I finally reached them, they suggested something was missing without checking the previously confirmed documents. After all that, I asked them to return the package.
Claim your business profile now and gain access to all features and respond to customer reviews.
