Paid Saturday for Next Day Delivery and took my parcel to local shop to be collected. Told it was not likely to be collected immediately as the driver sometimes did not turn up for a week! Their website claims "7 day a week collection and next day delivery." In reality they collect and deliver when they feel like it. The parcel I left for collection on Saturday was not collected until Tuesday. This company should be prosecuted under Trades Descriptions! Will I get a refund? I doubt it.
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