Ordered a part on 21 Nov 2025, and as of 10 Dec 2025, it has still not arrived. After waiting a week without delivery, I contacted the support team, only to learn they didn't have the part in stock. They mentioned it was supposed to be sent out soon, but I still have not received anything. I called on 8 Dec for updates, but received no information via email or phone regarding the delivery. I was told it was dispatched on 5 Dec and was awaiting pickup by the delivery service. Unfortunately, it seems there have been issues with locating my address, which has happened before. I can't get any clarity from the support team about the parcel's whereabouts or when it might arrive.
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