Ben was very helpful, friendly, and patient throughout my entire buying process. He was quick to answer emails and phone calls. I had a payment issue with paypal and a derailleur issue upon receiving the bike, neither of which were DBs fault. Diamondback offered to pay the cost of replacement and install at a local bike shop. I will be using them in the future and recommending my friends as well. Thanks guys!
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Diamondback Bicycles is a major bicycle brand that is based in Kent, Washington.
