New Sync R 29 came a couple months ago. So far I am in need of replacement crank arms, bottom bracket and a seat dropper. Customer service has been of little or no help (Nathaniel is utterly arrogant and Eric is nice, tells good stories but generally provides little help). Diamondback apparently carries no spare parts, so either you have to contact the manufacturer of the parts yourself (and hope to hell they have them in stock) or buy them aftermarket.Too soon for a bike to fall apart, and no help from the company when it did.
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Diamondback Bicycles is a major bicycle brand that is based in Kent, Washington.
