I'm 58 years old and have relied on public transport for most of my life. This is, by far, the worst bus company I have ever had the misfortune to rely on. They appear to operate entirely on a two tier approach: either late or not at all. This consistently adds an extra 40 mins to an already long commute due to missed connections as a result of that initial late or missing bus.
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Diamond Bus provides bus services in the areas of the West Midlands, Worcestershire, Warwickshire, Staffordshire, Shropshire.
Diamond North West also provides bus services in Greater Manchester, Lancashire and Merseyside.
Diamond South East provide bus services in the Surrey area.