The worst company i have EVER come across. Why have a time table if you dont run to the schedule? Why have a customer service department if you aren't going to provide any form of service? Why have a complaints department to then not address the complaints? Why do you have a "report an accident" option over the phone and 3 months later I have heard absolutely nothing about said accident when I stated clearly i was physically harmed during a commute from work to home due to the incompetence of one of your bus drivers? Not to mention the sheer arrogance and rudeness of 90% of your drivers who find it acceptable to speak to most passengers like absolute garbage. Find another job if you are that miserable. Absolutely shambles of a company.
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Diamond Bus provides bus services in the areas of the West Midlands, Worcestershire, Warwickshire, Staffordshire, Shropshire.
Diamond North West also provides bus services in Greater Manchester, Lancashire and Merseyside.
Diamond South East provide bus services in the Surrey area.