Last month I was traveling through Worcester on the way to Kidderminster. I saw that the 303 bus from Worcester to Kidderminster was still in the bay but the only way I would catch it was to run across the bus area, I know one should not do this but I took care. The bus driver saw me coming from behind between the bus and the rails and started to drive the bus closer to the rails. Pressing me between the bus and the railings, an absolute criminal act. Then after tapping on the window to get the bus to stop, the driver gets out and starts screaming like some deranged maniac get to the back of the bus, blocking my way to safely get on the pedestrian area. I complained to Diamond bus because I knew there was a video of the event. I contacted the supervisor the manager of Kidderminster and the area manager and received contradicting replies. They more or less interpreted the video to suit the protection of the driver. Put shortly, they believed a minor wrong which I admit I had committed by running across the bus area, indicates that the driver can behave as criminal and without care for the safety of that passenger and it is accepted that the driver screams like a madman in such circumstances. To be honest I do not think they even spoke to the driver. All in all from the driver to the administration a really bad company
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Diamond Bus provides bus services in the areas of the West Midlands, Worcestershire, Warwickshire, Staffordshire, Shropshire.
Diamond North West also provides bus services in Greater Manchester, Lancashire and Merseyside.
Diamond South East provide bus services in the Surrey area.