Bus tracker jumped a distance of around 2.5 miles causing me to miss the bus.The tracker showed the bus stationary on station hill kidderminster, Then it disappeared, I immediately went out of my house, Only to see it leaving the stop.What the hell is going on, Previously the driver has sold me day tickets for the wrong area & refused a refund. "Contact customer service by email" Sent picture of wrong ticket & picture of correct ticket issued immediately after, Complete with debit card info for a refund.No refund has been issued by diamond bus customer service.The government want people to use public transport yet these Dirty, unreliable, worn out heaps of junk with some drivers who don't deserve a job, Encourage not to!
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Diamond Bus provides bus services in the areas of the West Midlands, Worcestershire, Warwickshire, Staffordshire, Shropshire.
Diamond North West also provides bus services in Greater Manchester, Lancashire and Merseyside.
Diamond South East provide bus services in the Surrey area.