Ever since Diamond buses have taken over the local bus routes the service has been diabolical. I waited an hour the other day, the 471 is supposed to be every ten minutes, I've got slipped discs in my spine, and waiting so long for a bus made me I'll. There are old people stood around for long periods of time, in the cold weather, with no seating, just waiting for the bus to make an appearance. It's disgusting. We are living in a time where we are very aware of the climate change, and were using public transport is encouraged. At least provide a good, reliable service first. No wonder people would rather go into debt, and finance themselves a car, because the public transport in this country is unreliable, disorganized and an embarrassment to society
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Diamond Bus provides bus services in the areas of the West Midlands, Worcestershire, Warwickshire, Staffordshire, Shropshire.
Diamond North West also provides bus services in Greater Manchester, Lancashire and Merseyside.
Diamond South East provide bus services in the Surrey area.