Very good considering the staff worked around Christmas day but were hands on for Boxing Day. From placing the order to receiving all 3 rings was 3 weeks. Rings were amazingly beautiful and to the door delivery from DHL was excellent. I had concerns about the lab grown diamond appearing less than authentic but that was wrong. The 0.71 carat lab grown diamond in the 6 claw setting was just stunning.The only room for improvement would be to have one point of contact and not 1 in each of Toronto, Montreal, Paris and Birmingham. However given that it was likely a hectic holiday work period I understand there may have been logistical reasons for many different employees to be involved.
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