Completely dissatisfied with the service I received. I returned my ring for resizing, but an outdated address on their website caused it to be sent to the wrong location. My ring was lost for two months, and I only found it three weeks before my wedding, yet it remains unaltered. I also had to cover the return shipping cost myself. The communication from the support team has been poor, taking over a month to reply to my initial message. It feels like there's a lack of concern for helping me retrieve the ring that was sent to the incorrect address. This situation has been extremely stressful.
Claim your business profile now and gain access to all features and respond to customer reviews.
